![]() ![]() Navigate to the Acctivate Update directory on your server at \\SERVERNAME\AcctivateData\Update.Steps for reinstalling the Crystal Reports runtime engine: Restart the computer once Crystal Reports.Net Runtime engine to completely uninstall. The Crystal Reports Version may be different than what’s listed in this help article. Note: Control Panel\All Control Panel Items\Programs and Features. NET Runtime (32x) from Windows Programs and Features. Steps for Uninstalling the Crystal Reports. When Reports fail to generate a preview and get stuck in a loading state: The system cannot find the file specified., Report:OpenReportByReportSettings, Source: ACCTivateApp" "Acctivate error (-2147024894:0x80070002) Could not load file or assembly ', Version=.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. If an Acctivate workstation is receiving the following errors when trying to preview and or print reports in Acctivate, this typically means that the Crystal Reports Runtime Engine is failing and or missing component files. ![]() The purpose of this help article is to provide a step-by-step guide on how to uninstall and reinstall this runtime engine from an Acctivate workstation and or server. This runtime engine consists of libraries and functions which are needed to preview all reports within Acctivate. ![]() There may be times when Acctivate Support suggests uninstalling and reinstalling the Crystal Reports. How to Uninstall and Reinstall the Crystal Reports. Uninstalling and Reinstalling the Crystal Reports. ![]()
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